Hope you receive this email well. My name is Zhicheng (Steven) Xiao and I am currently enrolled in TAE40116 Certificate IV in Training and Assessment in iLearn eCollege. I would like to give a special thank you and high regards to my trainer Ms. Shirley Chan.
During my training course, Ms. Shirley has gone above and beyond to support me through the assessment tasks. She has demonstrated patience and professional guidance and responded with different strategies to suit my learning needs. I am completely impressed with Ms. Shirley’s clear understanding of adult education principles in exceeding my expectations of learner’s engagement and learning experiences.
At the beginning of the course, I was confused with the volume and difficulty of assessment tasks. Ms. Shirley’s timely response and easy to understand instructions have helped me to move smoothly and incrementally from one assessment task to another. I would proudly say that my initial lack of confidence and hesitation to complete the assessments were put to an ease all thanks to Ms. Shirley’s commitment and expertise of step-by-step guidance.
With Ms. Shirley’s help, I would always have the fond memory of starting the course by not willing to do the assessment tasks to the stage of expecting the release of new units assessment tasks and having the full confidence and eagerness to complete the assessment tasks. I also learned and believed that this is one of the true values of education and learning. Thank you Ms. Shirley for providing me this impressive and positive learning experience, I will pass this invaluable experience to my future students.
I would also like to thank iLearn eCollege to have Ms. Shirley Chan as one of the team members and I truly believe Ms. Shirley has the professionalism and expertise for a more senior training/teaching/management role in the future.
I would like to give some feedback on Shirley Chan, who was my assessor for my CERT IV in Training and Assessment.
Shirley was extremely helpful, clear and prompt whenever I needed assistance. She was amazing to call, and would assist me however I needed help, and would make time for me very quickly. She really made my Cert IV experience. Thank you to Shirley.
Thank you, Tonya, for being so supportive and helpful throughout the Cert IV. ILearn is great for those needing flexibility in their study. Thank you :)
I really enjoyed my journey with Shirley. She is so responsive and supportive. I am glad I completed my TAE40116 with ILEC. I would refer iLearn eCollege.
Shirley is an amazing trainer assessor. Initially, I was a little baffled when i first enrolled with ILEC for TAE40116. I was worried about doing it online and not being able to complete it on time.
However, fortunately Shirley was my trainer. She is a wonderful human being and an amazing trainer. She is there to support your journey with ILEC. She prompts you where need be;
is available to answer your questions and supports you in all possible ways. Thank you again Shirley.
Without the unequivocal dedication, knowledge and resolute support of my instructor, Mrs Shirley Chan I would never have been able to complete the online TAE40116 course. She is an outstanding trainer, and an asset to iLearn eCollege
I have just completed my Cert IV Training and Assessment online with iLearn eCollege. Shirley Chan was my tutor during the study. I want to express my gratitude to her for incredible hard work and support throughout my course. On numerous occasions, I contacted her through email, and she gave me clear direction and advice on how to proceed with the assignment. She has been approachable and prompt in replying to all my queries. Because of her prompt reply, I was able to move forward quickly and complete this course in a short span of time. Shirley is very professional and gave me clear feedback which helped me to get the maximum knowledge from this course. Her knowledge level about the topic is exemplary. I am thankful to her for all the support she has given to me to accomplish this course.
Thank you, Shirley
Shirley is very supportive and guided me very well during the tenure of my course (Certificate IV in Training & Assessment). She promptly replied to all my queries via email or telephone. I completed my course well in time and it was a very smooth sail. Thank you to Shirley, iLearn eCollege and support staff.
Finally I completed the course, I'm so happy.
Thank you to all the trainers and Admin staff for continuous support, without your support I won't be able to complete this course.
Please send thank you and regards to all the trainers.
I will definitely recommend this course to my friends and colleagues.
My name is Paul Hopgood and I recently completed my Certificate IV in Training and Assessment with iLearn.
I am just writing to tell you how fantastic it was to have Shirley Chan to guide me through the course.
Shirley been absolutely wonderful at encouraging me and assisting me through the course, giving advice and valuable feedback.
Having her as my assessor has made this part of my course much more straightforward and enjoyable.
I think it’s important that you understand exactly how much easier this course has been for me since Shirley took over helping me.
Good Morning Jayden and The Admin Team, I would like to say a big Thank you for your assistance and cooperation with me throughout my journey of learning with First Choice College as well as iLearn eCollege. Your assistance and guidance in my studies have helped me improve a lot in my career since day one. I have completed my Diploma of Leadership and Management, Certificate IV in WHS and Certificate IV in TAE from your organisation and have referred a few of my friends and family members to study from your college. There has never been a day when I have not said Thank you to First Choice College in the past 4 years of my life. Thank you once again 😉 You all are amazing people 😊 Kind regards,
Hi Hannah Thank you very much for this – I really appreciate it. You have made this educative journey very easy to navigate, understand and implement. Thank you once again
Hi Nicole, I forgot to mention, I managed to get a job as a trainer assessor! I got it at the end of November, and now I'm working for TrainSmart Australia in Perth. Thanks to everyone at ilec for helping me get qualified! Sincerely,
Dear iLearn eCollege,
I have recently completed the TAE cert IV and wanted to acknowledge the wonderful work of my trainer Shirley Chan.
Shirley was such a great support throughout my studies, she clarified questions and helped me understand my work.
Shirley always made time for my phone calls, and was always happy to help me.
Thank you so much Shirley!
I have just completed my Cert 4 in Training and Assessment and couldn’t recommend ilearn more. The online portal is easy to use and makes the certificate simple and methodical. My assessor, Shirley Chan, was really helpful throughout my course. She was readily available to contact over the phone and very responsive by email which made my learning experience easier as I knew where to go when I was unsure of topics or assessments. Once I submitted the units, I received a result and feedback promptly. 10/10 would definitely recommend.
I feel very fortunate to have had Shirley as my trainer. Shirley is incredibly knowledgeable and always got back to me within a timely manner. I always felt well supported during my study. Shirley made my online learning experience a great one
Hi Tonya, Shirley and team I just want to say thank you so much for your support during my studies and RPL. It’s been a long time coming and I admittedly had been slack at the start, but pulled together at the end! Thank you for the journey and I appreciate your help in assisting me in gaining my qualification. I can now gladly say I’m qualified for my position, and it’s going to open me up to furthering my career in the RTO industry.
Hi Tonya Many, many thanks! Your kind guidance has not only helped me pass - but also become a better trainer! The tips and explanations you provided will make an immense difference in the learning of my students. Thank you!!!! Kind Regards
I would like to take this opportunity to thank the iLearn eCollege for giving me the opportunity to complete my TAE40116. The entire team has been amazing throughout the journey. I have had few trainers, but I am particularly impressed with Shirley Chan, who has an excellent work ethic, a very polite manner, and always to the point when giving advice. The speed of support, marking time is just amazing, it is like you have a 1:1 dedicated trainer. Highly recommended. Thank you, Shirley and the team, much appreciated.
It is an amazing experience that I learn the TAE40116 at iLearn College. I am very appreciative of my trainer Shirley. Shirley is very patient and replies to emails promptly. My questions could be answered quickly without hassle. She is always friendly and helps me to understand the knowledge of the course. It is an absolute pleasure in having you as my trainer to complete the course.
I would like to thank you so much for your kind support, guidance, feedback and marking my work quickly. You are amazing and your support given me confidence. Thank you for all admin staffs and other trainers who helped me to achieve this certificate in absence of Shirley. You guys are wonderful!!! .I am so happy I managed to pass TAE40116 Certificate IV in Training and Assessment. This course professionally assisted me and I already got a teaching job. I am so pleased I choose the right college. Thank you so much once again for everybody who helped me especially my lovely trainer Shirley. I highly recommend iLearn eCollege who wants to do TAE40116 Certificate IV in Training and Assessment course. Excellent team work.
Once again thank you so much.
I started this course a while ago, the road has been a long one with loads of work and health issues in between and at times I felt like giving up until Shirley Chan (my trainer) came into the picture.
Shirley has been supportive and encouraging throughout from the day she became my trainer, she was always present and communicative and made me understand that giving up was not an option and for that I thank you so much.
I dare say that she has been one of the best trainers I have had.
Thank you so much,
Thank you so much Sam!!!! I reeeeeally appreciate everything you have done for me and for helping me get over the line!!! I know I am just one of your many students so I can understand how much work you have to do but I really do appreciate your effort and time!
Thanks so much again!
The completion of TAE40116 from iLearn eCollege has been a fabulous experience throughout the course in terms of quality of learning resources, experienced and knowledgeable trainers, tremendous support by the staff and assessor especially Shirley Chan. The trainer was knowledgeable, provided valuable feedback on all the assessments, responded promptly and supportive. The online learning platform is quite user friendly for online submissions, access and contacting assessor for the support. I would highly recommend iLearn for quality training
I am soo happy! Thanks Ian!
I should add that you are a very professional trainer and I have received a lot of support from you both online and over the phone. I really enjoyed working with you. Thanks again for your help.
I will also miss my time studying with iLearn - it was challenging, but heaps interesting!
I wanted to thank you for all your help in assisting me complete my course. I appreciate all your time and patience with marking them in such a sufficient time frame as well.
It was a tough course even for me and completely out of my comfort zone but again I appreciate you and the college for helping me through it.
Thank you for your email, and thank you for making the RPL process very straightforward and enjoyable.
I have enjoyed my year studying online with iLearn and Daniel guiding me through the course work and yourself with our RPL conversations.
I am very pleased I chose I learn for my TAE and will be recommending iLearn to colleagues and friends.
Thank you once again for all your assistance
Just wanting to say a Huge Thank You to all the team at iLearn with my completion TAE40116 Certificate lV in Training and Assesing and especially to my mentor and brilliant trainer Sue. I have over my time experienced numerous different training courses but none as Professional as this. Every time l needed help or guidance with my studies it was always there and of high standard. I really can’t express my appreciation anymore and so Thankful to everyone that assisted but especially the professionalism from my trainer Sue.
What a brilliant experience! The team at iLearn made the challenge of my TAE upgrade as smooth as possible. Excellent communication, understanding and accountability. Thank you!
Thanks a ton Daniel,
I could not have progressed an inch without your support. My best wishes to you too.
I don’t know how to express my appreciation to you. You have been a really amazing trainer who has always been patient, supportive, and efficient. Without your prompt and efficient support, I wouldn’t progress my course. Thank you so much for your support and I will definitely refer my colleagues to iLearn TAE program.
Hi Daniel, Thanks so much for mentoring me through my first “online” study experience. I actually knew what I was doing by the end. 😊
Thankyou so much I am so happy.
This is welcome news for me especially during Melbournes lockdown. I appreciate your work and thanks for your marking efficiency and emails.
I will go on an teach my skills and extensive and ever emerging knowledge to the early childhood Educators of Melbourne with happiness and passion.
Keep up your good work also for the many students you teach who in their roles will go forward and do the same within their industries and roles.
Good Morning Sir,
I am very happy to receive this email.
During this course, your careful teaching, detailed feedback and patient guidance helped me to understand relevant knowledge and skills. Now, I must express my appreciation. "Thank you so much, Ian!!!" The knowledge will contribute to my future significantly, and your help plays important roles for me.
Thank you very much again.
My best regards,
I recently undertook a Certificate IV in Training and Assessment with iLearn eCollege and found the process to be a very pleasant experience. Once I unpacked to the course, I found the material comprehensive and easy to navigate. The staff was always courteous and prompt to reply to any of my questions. In particular, my iLearn trainer Shirley, was a big help in the process. I found that if I had any enquiries regarding the course material, Shirley was prompt to reply and assist me. The phone meetings were very helpful for me to work through the material as I found Shirley to be very knowledgeable in the subject matter. I recommend this course for anyone looking to complete their Cert IV in Training and Assessment.
Good morning Shirley,
Thank you for marking my work quickly once again.
I just wanted to say a massive thank you for your help and support during my completion of this course and for all of your help that you provided me during this time.
It has been a pleasure in being a part of the learning process with iLearn and it has been an absolute pleasure in having you as my tutor to support me along the way.
Well what a journey!! Acquiring my TAE40116 - Certificate IV in Training and Assessing was the most challenging learning experience of my life!!
Having a passion for teaching/lecturing is a wonderful thing. It really is Very Rewarding to see students succeed!!
In typical Australian standards of excellence however, we trainers must be appropriately skilled to teach our students so as to match, or exceed that passion. Our students deserve nothing less!!
For my case, transitioning from just DOING the hands on Fitting & Machining work, to learning how to TEACH the hands on Fitting & Machining work, has the added element of physical injury risk. I started to get nervous. As humans, we sometimes self-doubt, asking ourselves "Do I really have what it takes?"
Nicholas and the team at iLearn eCollege get ALL of this!! They were there with me through thick and thin, by email and phone, particularly toward the end of my studies and a self imposed deadline. Well worth the course fees, even at full price!!
They didn't just help me with the course terminology, they walked me through it over the phone, asking me questions around my industry to help illustrate and highlight the directions I needed to take whenever I got stuck.
Thank you Nick, Tonya, Paraic, Shelley and others. Seriously, the words "Thank You" aren't enough.
I wanted to write a quick note to express my gratitude to Shirley Chan for her incredible support and hard work throughout my course. I found her feedback clear and she was very prompt and helpful when I had any questions.
Thank you again, Shirley!
I would like to thank you for all the support and guidance you have provided during my cert IV in training and assessment course. You have always been approachable and very professional. I am extremely grateful for how you have shown me the way to complete the journey of this course.
To whom it may concern;
It is my pleasure to write this testimonial for Shirley Chan.
Shirley was appointed as my Trainer and Assessor whilst undertaking a Certificate IV in Training and Assessment - TAE40116.
During my studies it was necessary to communicate with my Trainer/Assessor to discuss and seek direction in completing the required tasks and assignments. On the numerous occasions I emailed and sought guidance, I always found Shirley's communication to be professional and very helpful in providing me direction to complete the assignments successfully. I found Shirley's assessing of the work I submitted to be strict but fair.
Shirley managed to find the time to respond to my questions and queries very promptly which I appreciated greatly. While completing any course of study, a timely response from one's trainer and/or assessor is hugely important. It was extremely helpful as a student to discover early in my course of study that Shirley was characterised by a commitment to her role as a Trainer and Assessor.
I would like to take this opportunity to thank Shirley in contributing to a pleasant course of study experience and my successful completion of the TAE40116.
I have just completed my Cert IV Training and Assessment online with iLearn eCollege.
I found the website really easy to navigate. The units of study and corresponding reading material was all included and easy to follow. All the assessment tasks had handy hints attached and lots of information to ensure that I understood what I needed to do.
When I needed clarification, my trainer Shirley, answered my emails promptly and explained all the information really well. Shirley is very professional and gave great feedback throughout the course.
I highly recommend this training course and Shirley as a trainer.
I would just like to thank you and the team from iLearn eCollege On my TAE40116 Certificate IV in Training and Assessment module completion, the process was made easy due to a professional team who are more than happy to take the time and explain courseware, feedback and any questions I had. Highly recommended service in my opinion.
To whom it may concern,
I embarked on the Cert IV in Training and Assessment around a year ago. It was a wonderful learning experience. Shirley Chan was highly supportive and very efficient in response to any issues I had. She is an asset to the organisation of Ilearn. I very much recommend the course to anyone who wants to understand the fundamentals of training and assessment.
I would like to thank you very much for your exceptional service and care in looking after my staff over this last year during their TAE upgrade.
In all me dealings with you, I have found you to be very helpful and incredibly responsive.
This has given me confidence that the TAE upgrades would be completed on time and that any questions I had would always be addressed.
Please feel free to pass this feedback onto you manager.
Thanks again and all the very best.
I just heard from Helen that I have successfully completed TAEASS502.
I wanted to thank you for the prompt marking, I will definitely be recommending iLearn.
Kindest regards and Gratitude for all your help, you have gone above and beyond.
Greetings Shirley, Hope you are well.
I would like to express my sincere thanks and Gratitude for finally complete my TAE40116 certificate 4 Course. It would not have been possible without your kind assistance and support.
I would like to mention here that I am a qualified, accredited Driving Trainer and Instructor for the past few years. I needed to complete TAE40116 certificate 4 Course to enhance my skills and knowledge to better service my students and clients.
You have been an incredible, understanding and thoughtful assessor during my journey to finalise and complete this training course. I must say that Online training is not easy compared with face-to-face training; however, you have made this task much easier for me.
You have been very responsive and prompt in marking, assessing and reviewing the tasks and projects which were submitted to you. I would really like to appreciate that your reviews and feedbacks are very clear, precise and easy to understand.
I would like to recommend Shirley Chan to any prospective learner who wishes to train in your organisation under your supervision and guidelines.
Thank you Shirley again, it has been a long journey and you have made it possible to accomplish my goals.
Today, I uploaded the last file for assessment. When I look back the period of time I spent on completing the TAE, I know that you are the person I should write a thank you letter to.
I am so thankful to have you as my trainer. You have been so enthusiastic and passionate. Your guidance and advice were always clear and easy to understand, this supported me to complete the required tasks for this course.
I also thank you very much for calling me and patiently listening to my problems with the workbooks and practical activities.
From my experience with this TAE, you are a great trainer. I feel grateful to have you facilitating me during the course.
I recently completed my full TAE40116 Certificate IV in Training and Assessment course through iLearn eCollege. I found their Administration team professional and courteous. My trainer Shirley Chan, was very helpful, supportive, and prompts in getting back to me, with any concerns or questions I had with my work, via phone contact and emails. iLearn eCollege is quality training, at a reasonable price.
I have recently completed my TAE40116 Certificate IV in Training and Assessment working through the iLearn online portal. I found the format and content easy to follow and very concise. The support and guidance given by the iLearn team and in particular Shirley Chan, enabled me to complete my studies within 7 months. Shirley handled my assessments and enquiries efficiently and with a high level of professionalism. I was very impressed with the learning resources and access to the learning modules. I have no hesitation in recommending iLearn college to anyone wishing to further their studies.
I completed my TAE40116 Certificate IV in Training and Assessment with iLearn eCollege in 9 months. In that time, I had very prompt responses with my queries from all staff. In particular, my work graded within a reasonable timeframe with encouraging and helpful remarks. On a personal note, a special thank you to Shirley Chan who made this process smoother. I am familiar with online studying and found the layout, the forms and files needed, very accessible and easy to locate. Overall, I would recommend iLearn eCollege and would study with them again.
iLearn team has provided me with great support in completing my TAE40116 online course. Special thanks to my assessor Shirley, for her valuable feedback and the support provided throughout my course. I got an opportunity to excel in my interested career. Best regards- Jincy
As TAE40116 Certificate IV in Training and Assessment is the first online course I have ever done I was a little apprehensive about it at the beginning. However, the iLearn team has provided excellent support, useful advice and great quality throughout my studies without which I could not come so far. Most especially, I would like to thank Shirley for her always friendly and very professional attitude, responsive and flexible approach! The study material is quite clear and easy to understand, the staff offers good service and timely feedback; my experience with iLearn has been extremely positive so far!
I studied TAE40116 Course at Ilearn College. The Ilearn team was very supportive and provided me constructive and valuable comments and feedback during my study. I am very happy with them and I will definitely select Ilearn again for my future studies.
I have been looking around the web, there are so many RTOs who advertise online and makes it very attractive to enrol. I chose iLearn because other students had a great experience. I have found iLearn’s commitment to delivering qualifications properly with a dedication to supporting students like me.
The trainers (Daniel, Melissa A and Melissa P) were superb, close to one of the best I have encountered in my career. They delivered with genuine passion and inspired me to be a better trainer. They have demonstrated great approach to teaching and they were professional, helpful and knowledgeable. I always felt relaxed and engaged. Special thanks to Melissa for marking my assessment within a very short span of time and processing my certification on the same day and it has helped me to secure my new job in building and construction RTO. Thanks Mel P!
Hurayy,, Thank you very much for your email and for letting me know the completion of my course. I am very much appreciated for all your help and supports for grading my assessment. Which allow me to return to my training career soon.
Thanks again Shirley, you've made my first plan ticked off in this new year.
Hi Nic hope you had a great xmas, mine was (thanks to your help in my TAE40116 upgrade). Thanks again for your support it meant a lot, and I hope iLearn realise what a huge asset they have in you.
Thanks and Best Regards
Good Morning Nicole
I received notification that I had successfully completed my course yesterday and I would like to thank you very much for ensuring I was supported by the iLearn team and Daniel Neale for his prompt response, support and guidance.
Thank you so much for marking so quickly! I have actually found ilearn quite easy to study with. Your understanding for my situation had been incredibly helpful. Hopefully this certificate is issued promptly as well and I can start working!
I just had to pull over the car and send you this email.
HHHOOOOORRRRAAAYYY!!!!! I am yelling this out the window! Thanks for your help and a BIG thanks for sticking with me Tonya I so appreciate it. Great to hear this awesome news with everything going on at the moment you don't know how much this means to me. Now I can continue Training something I love doing. Looking forward to getting the Certificate.
Thank you to the admin team and the trainers for all your help through the learning process. It has been a stimulating experience where I have learnt to appreciate what I didn't know!
The priority you have given me in the final stages means I have a good chance of securing employment very soon.
Thank you again!!!
Starting this course was definitely daunting at first, I've never been a real academic person and this has been the first qualification above a certificate 2 that I have ever completed.
With the support from the trainers and the online web portal, I found the course to be a breeze in the end.
Sometimes I did find it a little difficult to figure out what the assessments were asking you to do, however, a quick search in the online discussion board or a phone call that was usually answered straight away or returned within a few short hours, I was able to complete the entire TAE0116 much quicker than first anticipated. I highly recommend iLearn to anyone that needs to complete the full course or even complete the upgrade. The customer service and support was fantastic and I felt as if I was treated with high regard as a student.
Thank you so much for assessing my work and for assisting me in my learning journey. You have made my study a pleasure and during my phone interview, I felt really at ease with your friendly yet professional manner.
I have no hesitation in recommending iLearn as a preferred RTO.
I am so happy to have completed my upgrade and thank you once again.
I am so thankful to all the trainers, especially Nicholas for getting me through this. I was about to give up all my efforts but you only supported me and guided me.
The industry needs people who lead by example as trainers. These human skills are far more important than any other teaching tools we learn (content). You clearly have them in spades.
Finally I got my certificate today...
I just want to say a big THANK YOU to everyone iLearn eCollege, who have supported me to achieve this..especially, Daniel Neale for patiently answering all my emails regarding the questions. That was really helpful for me.
A special thanks to Nicholas Walsh for assessing most of my projects so quickly, and giving me appropriate feedback..
Thank you once again everyone...
Thank you very much for the result. I am happy that I have completed and get the certificate now.
Just to let you know your feedback was always constructive and very beneficial. Every student must have appreciated your guidance as I am doing now. Thank you for making my study easy.
I would like to give some feedback on one of your assessors, Belinda.
My only interactions with Belinda have been either via email or over the phone however I have found her to be extremely diligent and helpful in her approach to her assessment and feedback.
Over the last 6 months, I have had 30 staff undertaking their TAE upgrade with iLearn. If not for the help and service offered by Belinda and your iLearn team, I doubt that many of them would have made it through.
Belinda has been patient and very responsive and I would like to highly commend Belinda especially for her service, duty of care and professionalism in helping my staff achieve their TAE upgrades.
I would definitely recommend you to others who are wanting to upgrade their TAE qualification.
I would like to thank I learn for the wonderful training that they offered me and the good help from trainers Daniel and Shirley. Throughout the whole course helping me get through the units it was a pleasure to learn with I learn and I will be recommending them to any other people wishing to do the cert 4 in training and assessment
I recently completed my TAE40116 and Shirley Chan has proven to be an amazing trainer. All my interactions with Shirley were pleasant and the advice Shirley gave was easy to understand. Shirley would always reply to emails in a very prompt manner, was always polite and nothing was ever too much hassle.
I greatly appreciate all the time and effort Shirley put in to ensuring I was well equipped with the knowledge required to complete the course.
Kind regards, Rachael.
The trainers are knowledgeable and helpful in answer queries regarding various aspects of the training content. Their instructions are very clear and their help plays an indispensable part in facilitating students to complete the online training.
When I embarked on the TAE40116 the maze of manuals and resources sent my brain into a spin. I could not make head nor tail of how I was expected to proceed and I kept putting off my study. By the time I contacted a trainer at iLearn I was in tears but knew I desperately needed help. Shirley kindly pointed me in the right direction. No request was too small for her to help me with, and she was able to demonstrate by word and emails how to proceed with the assignments. She was able to SIMPLIFY the exercises for me and I was able to cut through. As she told me, "Your tears will be gone. I am here to help you." And she did and she has. Thank you Shirley, for your kind patience and genuine assistance.
It was a great relief to talk to Shirley as I was a bit stuck with a section of my course, and she was extremely helpful. She was very patient, which I appreciated as I had a lot of questions, and gave me some great guidance. After talking with her, things made a lot more sense and I feel more confident going on from here. Thanks Shirley!
From the very beginning of this course, I have found all the staff, from the admin team to the trainers in the background courteous and helpful.
The trainers respond back in a timely manner are very knowledgeable and within reason, nothing is ever to much trouble highlighting Jhanelles assistance with an IT issue today, thank you.
Recently whilst I was working overseas I managed to get through to a trainer from Papua New Guinea right on 5pm. This was of enormous assistance as I had a weekend layover which allowed me to work on the course. In this instance the trainer was Daniel, in fact, most of the assistance for me has come from Daniel, however, not to detract from the other trainers who have assisted me, all have been very helpful.
Daniel, in particular, was understanding of my age and therefore my exposure to late-life education and in particular an online course, which was much appreciated.
I am presently enrolled in the upgrade of my TAE. I have been happy with the support I have received from ILearn to date. My enquiries of the administration and the trainers has been responded to in a timely and helpful way. I also found the Training Plan, which outlined the units of competency which I needed to complete, based on my previous qualification was easy to follow. Also the support materials, ie the Learners Manual and online RTO has been relevant to the course work and accessible.
I commenced my study with iLearn eCollege about 3 months ago in order to gain qualifications in TAE40116 Certificate IV in Training and Assessment. So far I have found: - The company is timely - The staff are friendly and offer good service - My trainer provides service above and beyond what her role requires - The course material is simple and straightforward - Very reasonably priced Thanks, iLearn!
I chose to do my Certificate IV Training and Assessment course through iLearn because they were offering a great deal at the time. I rang several RTO’s to discuss their offer, and found iLearn to be the most professional - they returned my call quickly, and the person I spoke with gave me all the information I needed. But still, you never know if you’ve made the right choice until you buy the product. I made the right decision. The assistance provided by the iLearn team has been outstanding. I’ve called the Trainers for their help and advice on quite a few occasions and they have always been friendly and really helpful. I actually look forward to calling them! They have even been able to make some adjustments for me given some special circumstances.
iLearn eCollege was recommended to me by a colleague who had a positive experience with them. Having never completed online training before I wasn't sure what to expect but upon commencing felt sure I had made the right decision. The enrolment process was very quick and instructions on how to download materials were very straightforward. What I absolutely love about iLearn eCollege is how responsive and friendly their trainers are. Not only can you see questions asked by your "coursemates" in their online forum, together with trainers' responses, you can also contact the trainers via e-mail or even call them! So far I have contacted them at least 10 times and responses always came back within a few hours. This is particularly important when you get stuck with your assessment. Shirley, one of the trainers, has been extremely helpful and I can’t thank her and the entire team enough for such an amazing experience! I highly recommend iLearn eCollege.
Education is a very important aspect of my upbringing and I was very happy to find an affordable ASQA approved course with flexible assessment requirements and ongoing trainer support. iLearn eCollege provided me with a flexible learning opportunity to complete my qualification and meet my own work deadlines anywhere at any time. The assessors guidance was easily accessed and expectations were very clear. The trainers motivated me to complete the assessments and I received constructive feedback on my assessment submissions. I was even more so impressed with the online learning platform where students collaborated ideas for the assessment questions as most of the questions that I needed help with were discussed between students within this learning platform. iLearn eCollege has given me the opportunity to excel at a career that I am interested in. I would definitely recommend it to individuals seeking to get their qualification with a training provider who provides guidance, constructive feedback, and ongoing support.
The flexibility of the iLearn eCollege TAE40116 has been invaluable to me, especially as I work full time in a busy private practice. The materials and resources have been of a very good quality and easily understood - but what has been the highlight of the course for me has been the support. Any questions or queries have been addressed and answered in a timely and cheerful way. Can highly recommend.
The training up to date has been excellent and has provided me with the training and skills that are required for my current employment.
Undertaking my TAE qualification with the iLearn College team proved to be rewarding on multiple levels. Personally, I have grown through the rich learning experience, I am empowered having achieved my goals within the agreed timeframe. Professionally I have benefited by achieving the current TAE qualification and secured my future via an exciting new career in Training and Assessment. Huge thanks to the iLean eCollege team who were always available when I reached out. They provided a timely, professional and knowledgeable support structure that has provided the framework for me to move to the next level.
Our recent experience with iLearn eCollege was extremely positive. Staff were professional, responsive and flexible in their approach. Support provided to staff was excellent. Resources and practices were current, structured and thorough. We are confident about the quality and the standard of the qualifications our staff have gained and would use iLearn again for the training of staff.