Frank Farfalla

Hello Nicole,

I would like to thank you very much for your exceptional service and care in looking after my staff over this last year during their TAE upgrade.

In all me dealings with you, I have found you to be very helpful and incredibly responsive.

This has given me confidence that the TAE upgrades would be completed on time and that any questions I had would always be addressed.

Please feel free to pass this feedback onto you manager.

Thanks again and all the very best.

Kind regards,