I recently undertook a Certificate IV in Training and Assessment with iLearn eCollege and found the process to be a very pleasant experience. Once I unpacked to the course, I found the material comprehensive and easy to navigate. The staff was always courteous and prompt to reply to any of my questions. In particular, my iLearn trainer Shirley, was a big help in the process. I found that if I had any enquiries regarding the course material, Shirley was prompt to reply and assist me. The phone meetings were very helpful for me to work through the material as I found Shirley to be very knowledgeable in the subject matter. I recommend this course for anyone looking to complete their Cert IV in Training and Assessment.